There’s a kid at the next table in this coffee shop, maybe eleven or twelve years old, and he’s doing that thing where he cycles between three apps on his phone

The guy at the auto parts store was trying to help my friend Dave, truly he was, but what he kept doing was pulling out this enormous three-ring binder, the kind with the

The guy ahead of me at the hardware store was buying a single hinge. Just one. Brass, standard size, nothing remarkable about it. And he was asking the clerk, with what I can

The guy two seats down from me in the all-hands meeting asked the question I'd been holding in my mouth for forty-five minutes. He just said it. Out loud. Into the

The moment I'm thinking about happened on a Tuesday, in the middle of what passes for a team meeting when your team is scattered across three time zones and nobody'